Unlock more employee insights with WorkSmarter’s new Automatic Alerts.
WorkSmarter’s latest smart tool lets you set alerts when certain conditions are met, so you can key in on specific HR information.
Perhaps you want to be notified when an employee is off sick more than twice in one month, or only ever absent on a Friday? Would it be helpful to get an alert every time one of your sales team exceeds 75% of their permitted monthly budget?
Stop Information Slipping Through the Cracks
When you set up a new alert, WorkSmarter monitors the information you want to know more about and gives immediate insight that might otherwise go unnoticed. We’ll keep track of key metrics that matter to you, to help diagnose trends, analyse events, reveal patterns and uncover exceptions.
Simply set the conditions you want to monitor so you’re notified as soon as your threshold is crossed.
Triggering the right information, at carefully scheduled intervals, helps you build up a true and comprehensive picture about what’s really going on. From there, you’ve got the capability to deal with matters as they arise to keep everyone on track.
Understand Employee Behaviours
Set your own WorkSmarter Alerts to help you:
· Unravel sickness and absence frequency within a team, department or individual employee.
· Understand exactly how your staff take their annual leave.
· Warn if your expenses budget is in danger of being exceeded.
· Gather an extensive range of meaningful and valuable HR and employee-related data.
· Set your own alert framework so the information you require is triggered by person, place and time across your company - with instant notifications.
Having the raw information in front of you means you can nip any issues in the bud before things get out of hand, or even predict potential areas of concern. You can put interventions in place that work to improve attendance or keep spending in check, while being sensitive and flexible to individual circumstances.
Automatic alerts can be configured and customised to help highlight behaviour patterns:
- Specify alert type – holidays, absences, expenses.
- Choose which metric you want to know about – for example, total days absent.
- Select date range that you want to monitor – perhaps a week, or multiple years.
- Set personal thresholds for when the alert gets triggered – such as 75% of budget spent.
- Choose who/what triggers the alert – individuals, departments.
- Choose recipient/multiple recipients.
- Receive email and system notifications.
As with all WorkSmarter products, your information is kept secure and only the right people have access.
Quantifiable Evidence, Meaningful Change
We talked to three SMEs to find out how uncovering this information has boosted employee relationships and helped organisational productivity.
James, Project Manager, Derby: Our business typically involves a lot of travel, so I need to make sure costs stay on budget.
By setting up budget alerts for individual spending thresholds, we’re encouraging people to make more informed decisions about the time of day and how they travel so that train journeys, for instance, are more cost effective and less stressful wherever possible. We’re also doing more online meetings, which staff say they much prefer!
Caron, Head of People, Bristol: Short term, frequent sickness days have become more of an issue lately, particularly within certain teams.
Setting our own automated alerts has shown us where and when it’s appropriate to conduct an employee absence review. This isn’t about making anyone feel bad or trying to get them to return to work when they’re still poorly, but just means we can open up a conversation and take it from there. It allows us to check on their wellbeing and see what more we can do to support them.
Becky, General Manager, Oxford: I’m convinced we get a spike in absences at certain times, so I want to get a picture of what’s happening overall.
We used a 3-month rolling period to look at weekly patterns. Although it was only a small number of absences here and there, this was potentially more disruptive to the business as it was proving hard to find replacement staff in time.
Having this information gave us the confidence to raise the facts with our team. Some of these absences were due to childcare issues so we’ve now built in more flexibility around work scheduling to help with this.
Keep Your Finger on the Pulse
With just a few clicks, set Automatic Alerts from your WorkSmarter account. These prime you with specific HR information in a timely and organised way, so you’re aware of situations before they get out of hand and can provide the help and support your employees genuinely need.
