WorkSmarter's Monthly Billing Process

At WorkSmarter, we strive to make our billing process simple and transparent for our clients. Here’s a quick summary of how we handle billing:

Billing Cycle and Charges

All users on your WorkSmarter account are considered chargeable until their data is fully removed from our system. Once the user's profile has been removed completely, your bill is automatically updated accordingly.

Monthly Invoice and Receipt

We will email you an invoice and receipt on your billing date each month. These documents provide a clear breakdown of charges incurred during the billing period, ensuring transparency in your financial transactions with us.

Managing Billing Email Address

You can update your billing email address at any time. This can be done within your company settings or through our dedicated billing portal, ensuring that all financial communications reach the appropriate contacts within your organisation.

Accessing Previous Invoices and Receipts

If you need to retrieve previous invoices or receipts, they are conveniently accessible through our billing portal. Click on billing>subscription settings>billing portal.  

This ensures that you can review past transactions or provide documentation for your records, even if the original email containing these documents has been lost.

Flexibility and Support

At WorkSmarter, we operate with no long-term contracts or commitments. We believe in providing flexible services that adapt to your business needs.

Our monthly billing includes support and setup assistance as part of our commitment to ensuring your satisfaction.