It’s easy to request time off through our user-friendly website or mobile app and leave can be taken in half days, single days or single day blocks, for maximum flexibility. 

How to Request a Holiday

1. Once you know your dates, go to Holidays and click on Request a Holiday.

2. Use the calendar to set the dates you’ll be away. Leave across multiple days will be listed as full days off, so if you want to take a half day off as part of this request then you’ll need to input it separately. For single day requests, select whether this is a full day, morning, or afternoon off. 

3. Check the box to indicate whether this holiday should be paid. To request unpaid leave, uncheck this box. Unpaid holiday is not deducted from your holiday entitlement. 

4. The status box summarises the request details and confirms whether everything looks good for you to submit your request. You’ll see a reminder of how many paid days leave you’ve used this holiday year. 

5. Use the comment box to leave any additional information that might be helpful in relation to this request. 

6. Once you’re happy that everything’s correct, submit your request and you’ll see a pop up message confirming that your request has been sent to your Manager for review.

7. Once you’ve submitted your request, the Holiday Calendar is immediately updated in yellow to show your request is pending, subject to approval. Go to the Holidays section of your Employee Record to see an updated summary, with details of your holiday entitlement, what you’ve used and what’s remaining. 

Helpful Alerts

An alert will be flagged up where there are holiday conflicts: the most common warnings are for holiday clashes with colleagues, exceeding allowances or that the holiday starts in the past. Employees who are assigned as a fire marshal or first aider on the platform, will also see an alert flagged so that managers are aware of any coverage issues. 

Some flagged requests can still be submitted for your Manager to approve or decline. Other warnings will mean that you cannot submit your request. You can find all the details in our related Holiday Conflicts article.  

Manager Review

It’s now up to your Manager to consider your request. You’ll be notified as soon as they’ve made a decision. Once your holiday has been approved, it will appear in green on the calendar, and you’ll receive a confirmatory email. If your holiday has been declined, it will show in red and you’ll be notified by email with the reason why it hasn’t been approved. 

Using the WorkSmarter Mobile app

Making a holiday request on the app is just as easy. Simply log in and follow the instructions. All the usual information can be accessed from here, including your dashboard and the Holiday Calendar. 

Can I Amend or Cancel a Holiday?

Yes! Once your request has been submitted for review or approved, you still have the flexibility to change or cancel your holiday but the changes will still need to be approved by your Manager. You must state the reason for cancellation. Edits can be made by going to the Holiday Calendar: click on your name to see the details then click Edit or Cancel event. 

You can also amend or cancel your holiday by going to your Employee Record, where you’ll see a log of all your holiday details and their current status. Click on the Edit button to make any changes, then click Amend Holiday Request to re-submit. If you need to cancel this event, click the red Cancel Holiday button. 

We’ll send the updated details to your manager to review and keep you notified. The holiday will remain pending and count against holiday allowance until any cancellation has been approved.