Everything You Need to Know
Company Announcements is the easy way to send important updates, news, or policy changes to employees directly through the WorkSmarter platform.
Messaging staff directly, rather than through your usual channels, means your essential workplace content won’t get lost, ignored or forgotten.
Who can Post Company Announcements?
Only users with Admin or Manager permissions can create and send announcements. If you need access, contact your system administrator.
Can I Target Announcements to Specific Teams or Locations?
Yes, when creating an announcement, you can select specific recipients such as departments, locations, or selected users to ensure the right people receive the message.
Can I Pre-Schedule my Announcements?
WorkSmarter allows you to schedule announcements in advance. When creating a new announcement, select the Schedule option and choose a future date and time.
Can I Attach Files or Links to an Announcement?
You can attach links and various file types such as PDFs, Word documents, Excel spreadsheets, and images.
Can I Edit my Announcement Once Published?
Yes. It’s easy to change, update or add anything to your announcement. Click on the blue Edit Announcement button and make any edits or additions. Save your changes.
If the announcement hasn’t yet been published, the updated version will go out as scheduled (unless you have edited to a new time/date schedule feature.)
You can still make edits after publication, but the updated announcement will be delivered immediately as you won’t be able to schedule this for a future time or date. Users will get a notification when an announcement has been amended after publication.
How Will Employees be Notified of Announcements?
Employees can view announcements via:
• The WorkSmarter notification centre
• Email notifications
• Push notifications via the WorkSmarter mobile app
How can I Track if Employees Have Seen an Announcement?
WorkSmarter provides a Read Receipts feature that tracks who has viewed or acknowledged the announcement, with data and time saved for future records.
Can Employees Reply to Announcements?
When comments are enabled, recipients will be able to add a reply. Recipients can tag other recipients by pressing @ on their keyboard. When a user is mentioned in a comment, they'll receive an email notification to let them know.
Are Past Announcements Stored for Reference?
Yes, all announcements are stored in the Company Announcements History, where admins can review, edit, or re-use previous messages.
Our friendly team will be happy to help answer any questions you may have.
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