To start putting together your announcement, go to the Announcement page by navigating to Services and clicking on Announcements in the menu.

1. Choose who should be receiving your announcement. Use the ‘Quick Select’ shortcut for speedy selection options.

2. You have the option to show your recipient list or keep this hidden.

3. Enter the Subject title.

4. Write the main content of the announcement in the text box provided.

5. Your message will be sent with our factual default style but you can choose from a range of optional themes for more impact, depending on your message: Inform, Alert or Celebrate.

6. Choose whether or not to allow recipients to add comments to this announcement. Recipients of an announcement (with comments enabled) will be able to add a reply.

7. By default, your message will be delivered immediately, however Schedule Announcement lets you specify the date and time this announcement should be sent.

8. If needed, attach any relevant documents or files. Simply click the 'Attach File' button, selecting the file from your computer, and drag-and-drop them into the box. Attachments will appear in a sidebar on the right side of the page.

9. If everything looks correct, click the 'Send Announcement' button to make the announcement live immediately or at the scheduled time.

10. After publishing, a confirmation message will appear on the screen indicating that the announcement has been successfully created/posted. The announcement will appear in your Inbox with publication details.

How do Recipients Know They Have Been Sent an Announcement?

Depending on your organisation's settings, an email or mobile app notification will also be sent to the intended recipients.

Can Managers see who has Read the Announcement?

From your Inbox you can view users who have read an announcement and those who have not read your message. Any announcement sent is saved and can be accessed later for accurate record-keeping with a read log.

How do Replies and Mentions Work in Comments?

When comments are enabled, recipients will be able to add a reply. Recipients can tag other recipients by pressing @ on their keyboard. When a user is mentioned in a comment, they'll receive an email notification to let them know.

Can I Edit my Announcement Once Published?

Yes. It’s easy to change, update or add anything to your announcement. Click on the blue Edit Announcement button and make any edits or additions. Save your changes. 

If the announcement hasn’t yet been published, the updated version will go out as scheduled (unless you have edited to a new time/date using the Schedule feature.) 

You can still make edits after publication, but the updated announcement will be delivered immediately as you won’t be able to schedule this for a future time or date. Users will get a notification when an announcement has been amended after publication.