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The Exceptions Report is designed to highlight discrepancies between:
Contracted working hours
Actual worked hours (timesheets)
Approved or unapproved absence
This helps managers and HR teams quickly identify problems without manually reviewing data.
What the Exceptions Report Flags
When worked hours differ from contracted hours.
Example:
Contracted: 37.5 hours
Worked: 40 hours
→ +2.5 hours (Over)
Missing Timesheets
When an employee is scheduled to work but hasn’t logged time.
The system checks for:
Holiday
Planned absence
Unplanned absence
Result:
Covered → reason shown
Not covered → flagged as Missing Timesheet / Unauthorised Absence
Worked During Absence
When an employee logs time during approved leave.
→ Exception: Worked During Approved Absence
Partial Day Exceptions
When fewer hours are worked than scheduled.
Example:
Scheduled: 8 hours
Worked: 5 hours
→ -3 hours (Under)
What You See in the Report
Summary (Per Employee)
Contracted hours
Worked hours
Total variance (+ / -)
Detailed Breakdown
Each entry includes:
Date
Scheduled hours
Check-in / check-out times
Worked hours
Absence type (if applicable)
Exception type
Variance
Exception Types
Over contracted hours
Under contracted hours
Missing timesheet
Holiday / planned absence / unplanned absence
Worked during approved absence
Why This Matters
The Exceptions Report helps you:
Identify attendance issues quickly
Improve payroll accuracy
Reduce manual checks
Ensure compliance
Best Practice
Review the report weekly
Investigate missing or unusual entries
Ensure employees understand how to log time correctly
Use alongside payroll and HR processes
Our friendly team will be happy to help answer any questions you may have.
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