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COVID-19: dismissal for refusing to wear face mask was fair

In the first Tribunal case to reach its conclusion on the issue of face masks in the workplace, an employer's dismissal of an employee who refused to wear a mask was held to be fair.

Andrew Collier
Andrew Collier HR Adviser
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It was only a matter of time:  this week an Employment Tribunal has provided the first indication of how the judiciary may approach employment cases which turn on specific COVID-19 issues.

Mr Kubilius was employed as a delivery driver by Kent Foods Ltd (Kent). Kent's employee handbook required courteous treatment of clients and that employees take all reasonable steps to safeguard their own health and safety and that of others as a result of their actions at work. Its driver's handbook required customer instruction regarding PPE to be followed. Mr Kubilius worked at Kent's Basildon depot where the majority of the work involved travel to and from the Thames refinery site of Tate & Lyle (Tate).

Due to the COVID-19 pandemic, Tate required face masks to be worn at the Thames refinery site and all visitors were issued with a face mask on arrival. On 21 May 2020, despite being asked by two Tate employees, Mr Kubilius refused to wear a face mask while he was in the cab of his vehicle. He was told that without one, droplets from his mouth were going to land on peoples' faces due to his elevated position in his cab and that Tate's rules required him to wear a face mask until he left its site. Mr Kubilius maintained his refusal, arguing that his cab was his own area and that wearing a face mask was not a legal requirement. Tate reported the incident to Kent and banned Mr Kubilius from its site. Following an investigation, Mr Kubilius was invited to a disciplinary hearing into the allegation that, in refusing to comply with Tate's instruction regarding PPE, he had breached the requirements to maintain good relationships with clients and to co-operate to ensure a safe working environment. Mr Kubilius was summarily dismissed.

An employment tribunal held that the dismissal had been fair. Kent had a genuine belief that Mr Kubilius had been guilty of misconduct having carried out a reasonable investigation into facts that were not in significant dispute. It had acted reasonably in treating the alleged misconduct as a sufficient reason for dismissal. While another employer might have chosen to issue a warning, dismissal fell within the range of reasonable responses. Kent had been entitled to take account of the importance of maintaining good relationships with its clients, Mr Kubilius's continued insistence that he had done nothing wrong (which caused concern as to his future conduct) and the practical difficulties arising from his being banned from Tate's site. 

Whilst an useful indication of how a Tribunal might approach such cases, employers should be cautious to note that in this particular case the fact that the instruction to wear a mask came from a key client of the employer seemed to play a significant part in the Judge's decision-making.  Employers should always take fact-specific legal advice on any disciplinary/dismissal matter that they might be dealing with.

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